Shipping policy
Order Confirmation
You’ll receive an order confirmation email immediately after checkout.
Processing & Dispatch
Orders are packed within 1–2 business days. We dispatch Monday to Friday, excluding public holidays. You’ll receive a tracking email as soon as your order is ready to ship.
Shipping Rates
For orders under $150 AUD, shipping is calculated at checkout (Standard Postage).
Free Standard Shipping
Customers receive free Standard Postage within Australia on purchases of $150 AUD or more.
Tracking
All shipments include tracking. A tracking link will be emailed once your parcel has been dispatched.
Shipping to New Zealand
We charge a flat fee of $22.95 for Standard Postage anywhere in New Zealand.